Amazon is a very popular online store that sells both digital and physical goods as well. Also, this online store develops Kindle that is accessible as an e-book reader and also as a tablet computer. It is a web service and a provider of CCS (Cloud Computing Services).
If you are already having Amazon account, but having trouble to login, then first check if you are providing wrong account details. However, even after giving the right account information, if you still having trouble to login,then try something else. Here are few things that you need to check if you having trouble signing in your Amazon account.
Clear your Browser’s Cookies and Cache
The internet browser’s help menu provides a set of instruction on how to clear the cookies and cache or check this post.
Check Number Lock and Caps Lock on your Keyboard
As you all know that “Passwords” are considered as case sensitive, the lower letters “Password” and all caps “PASSWORD” are accepted as two different passwords.
Wrong E-mail Address
If you provide an incorrect email address in your Amazon account, it will not accept and it does not allow you to log in. The e-mail address should be provided in this format; firstname.lastname@example.org or .org, .net, .edu, etc.
In case, you have a few more email addresses, then make sure that you are using the right email address and providing the right password for the account. If you have set an autocomplete option, then you must check if it is the right email address or not.
Inaccurate Mobile Phone Number
If you created your account with a mobile phone number, you’ll need to use your mobile phone number to sign in to your account. Your mobile phone number must include your country code.
You should make sure that you are using the right phone number or email address, and the next step is, try to reset the password. Even after resetting the password, if you still not able to log in, then it is advisable to delete any cookies from the Amazon by going to your internet browser menu tools, and go to the options, then go to the Privacy left menu, there remove the Amazon.co cookies and then remove everything that you do need anything that tracking you. Select and restart your browser and try to log-in again
In case, if you are using any programs or add-ons like ad-blockers, to block cookies you should permit them for Amazon.com
Reset Your Password
In case, you forgot your password, then you just reset it by asking that am adapted “Password Reset” link that is sent by the Amazon customer service will send the link to your email address.
Go to Amazon PA (Password Assistance) to reset your password. To change the password from your computer that was not used for a long time to shop at Amazon, the customer service will confirm all the information of your account before you produce a new password.
To request a password reset: The first step is, go to “Forgot your password.”
Once you click on that option, then it will provide a set of on-screen instruction, which you should follow clearly. Also, it will ask you to copy the text from the provided picture in an entry box, which is known as a CAPTCHA. Here, make sure to enter the letters in capital letters. You can try again if you find CAPTCHA is difficult to read.
If you have created your Amazon account with a mobile number, then you will get an SMS message with all the instructions, but you will not get an email.